Refund

Refund Policy

This Stanley1913 page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to stanleyharbor.shop.

Details from Stanley1913 on starting a request
For Stanley1913 customers at stanleyharbor.shop, this section explains starting a request. To start a return or exchange, contact us at support@stanleyharbor.shop before sending the item. Once the request is approved, Stanley1913 will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

What Stanley1913 customers should know about eligibility
Customers using stanleyharbor.shop can rely on the following Stanley1913 guidance about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Stanley1913 customers should know about refund timing
For Stanley1913 customers at stanleyharbor.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Stanley1913: condition of returns
Customers using stanleyharbor.shop can rely on the following Stanley1913 guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Stanley1913 handles exceptions
Customers using stanleyharbor.shop can rely on the following Stanley1913 guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Stanley1913 on support
The following support guidance applies to the Stanley1913 storefront at stanleyharbor.shop. For return or exchange assistance, contact support@stanleyharbor.shop or 512-771-8679.

How Stanley1913 handles order problems
The following order problems guidance applies to the Stanley1913 storefront at stanleyharbor.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Stanley1913
Brand name: Stanley1913
Email: support@stanleyharbor.shop
Phone: 512-771-8679
Physical address: 89 Fowler St, Concord, New Hampshire, 03303, United States